Additional Support Help

  • Updated

- Extension Full Screen - Currently, the Phantom wallet does not support a full-screen view. It is designed to operate as a browser extension and does not have a full-screen mode.

- Privacy mode - If you're balances are showing all dots don't worry, it means you have entered privacy mode! Just long press on your wallet balance to activate on and off!

- Mobile/Browser Sync -The mobile app and the browser extension do not sync data automatically because the app is stored locally on your device. If you made changes on your mobile wallet you will need to make the same changes on your extension and vice versa.

- Change Currency - Currently the currency is displayed in USD and can not be changed. 

- How to update the extension - Phantom should update automatically as new versions are released. If your extension doesn't update, you can manually update it by following these simple steps:

  1. Go to chrome://extensions/ in your browser
  2. Click the "Developer Mode" button on the right side of the header
  3. Click "Update" in the top bar

- Stake Activating/Deactivating - Solana staking uses periods of times called epochs to delineate time. They are usually 2-3 days long. Your stake only activates and deactivates at the beginning and end of an epoch.

You can see how far into an epoch we are by going to or

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