Phantom support will never send you a direct message, ask for your seed phrase, or ask you to verify your wallet with a contract interaction. If you receive a message from someone claiming to be support, they are likely trying to scam you.
We highly recommend trying out our chat bot on the bottom right corner of this page. It can answer questions regarding:
- Tokens Swaps
- Token transfers
- Hardware wallet issues
- Wallet Imports
- Scam Issues
- Trouble with Dapps
- General questions about using Phantom.
We also have a knowledge base where you will find a number of helpful articles that will guide you through troubleshooting common issues or simply answering frequently asked questions.
For any dev related inquiries:
- You can find our dev docs here: docs.phantom.app
- For further dev support we recommend asking The Solana dev community here: https://stackoverflow.com/questions/tagged/solana
If you can't find an answer via the resources above, submit a request.